Outline Of A Thesis Proposal - 4676 Words

Thesis/dissertation proposal 1-Introduction For all the industrial process for producing and manufacturing new products and especially in the construction industry, there is a lot of factors control in the quality of the products and one of the most important factors that reduce the quality of the products is the quality opportunism, quality has become a very popular subject in recent years due to conceptual changes in the industry, the definition of quality in the past as â€Å"compliance to standards† is now found to be inadequate and replaced with the current definition as â€Å"customer satisfaction† (Abdel-Razek, et al., 2001). The approach to quality has evolved from control (QC) to management (QM) through assurance (QA) and reached†¦show more content†¦However competition can raise transaction costs (such as quality opportunism) if quality is difficult to measure or monitor (Heide, 1994; Buvik etal., 2001), that is for example the case when public authority buys experience goods/services such as health service, defense contracts, or transport services, for those public goods, it has been noticed the difficulty for authority to verify ex-post accurately that the contractor has fulfilled the contracted quality, relational buying mechanisms may be effective to cope with such opportunism (Buvik etal., 2000; Laing et al., 2004), as such mechanisms are forbidden in public buying by the regulation. Some authors such as Laffont Tirole (1993) claimed that the design of